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For Community Anchor Institutions

Requests for ICN Services should be routed through your Regional Technology Center (RTC) office.  RTC contact information can be found on our Support Page, or by contacting Robin Woodsome, Manager ICN Field Operations, 312-814-9698, email address:

For Service Providers

Requests for ICN Services should be directed to Essam El-Beik at 214-792-9866 or

To receive the lit service or dark fiber maps in Google earth format, please complete the Network Non-Disclosure Agreement (NDA) and return to