Skip to main content

Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Order Services

For Community Anchor Institutions

Requests for ICN Services should be routed through your Regional Technology Center (RTC) office.  RTC contact information can be found on our Support Page, or by contacting Robin Woodsome, Manager ICN Field Operations, 312-814-9698, email address: Robin.Woodsome@illinois.gov

For Service Providers

Requests for ICN Services should be directed to Essam El-Beik at 214-792-9866 or essam.el-beik@illinois.gov.

To receive the lit service or dark fiber maps in Google earth format, please complete the Network Non-Disclosure Agreement (NDA) and return to essam.el-beik@illinois.gov.